Shipping
Shipping, handling, and customs charges are non-refundable. We do not provide return labels for online purchases. The customer is responsible for return fees. Please look to the Terms page for more detailed information.
Damaged Items
We do not have a warranty on our products. However, we stand by the quality of all items sold online and in store. Please contact design@hagopnajarian.com for further information regarding damaged/faulty items.
If for some reason you received your item and it was damaged in transit, you can email us at design@hagopnajarian.com and we will help resolve the issue.
Shipping Methods
We offer several shipping options to meet your needs, including Standard Shipping, Expedited Shipping, and Overnight Shipping. Please note that shipping times may vary depending on your location and the shipping method selected.
Shipping Fees
Shipping fees are calculated based on the selected shipping method, destination, and order weight. You'll see the shipping options and associated fees at checkout before completing your purchase.
International Shipping
We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email with tracking information. You can track your order's progress using the provided tracking number.
Shipping Restrictions
Please note that we are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, certain products may be restricted from international shipping due to customs regulations.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team at design@hagopnajarian.com.
